Frequently Asked Q's

Ordering | flavors | dietary options

  • For most orders, we prefer that you place your order a month in advance. If you need it sooner, we will do our best to accommodate your request. For weddings, we recommend 6 months to 1 year.

  • To place a custom cake order, head to the contact page that best fits what you’re looking for and fill out the form. We absolutely love bringing custom cake ideas to life!

  • We offer everything from minis and smash cakes to party cakes, tall cakes, tiered cakes, table cakes, and cupcakes. You can find all of our cake offerings, serving details, and pricing on our Cake Menu page.

  • You can find all of our flavor options on the Cake Menu page. We offer signature flavors, which are our award-winning, tried-and-true pairings, as well as a Flavor Bar where you can mix and match cake flavors, fillings, and buttercream flavors.

    And yes, your flavor can still work with your design! For example, if you want chocolate buttercream inside but a white decorated cake on the outside, we can add a thin layer of white buttercream to keep the look you’re dreaming of.

    Cupcakes are one flavor per dozen, with the option to add a second flavor for an additional charge.

  • Yes! We offer gluten-free and dairy-free options, and some flavors can be made both gluten-free and dairy-free. These options are available by request and are not made that way automatically.

    On our Cake Menu page, flavors that can be made dairy-free are marked with a cow symbol, and flavors that can be made gluten-free are marked with a wheat symbol. Please note that not every flavor can be adjusted, and there is an additional charge for gluten-free and dairy-free orders.

  • My kitchen is not an allergen-free kitchen, so I cannot guarantee that items are completely free from cross-contact. That said, I take allergens very seriously and do my best to be as careful as possible.

    For allergy-friendly orders, I thoroughly clean all work surfaces, bowls, utensils, and tools before baking. Ingredients are labeled and stored carefully to help prevent mix-ups, and whenever possible, I bake allergy-friendly items first in a freshly cleaned kitchen.

    Please be sure to include any allergies or dietary needs on your order form so I can talk through the best options with you.

  • We do not use fondant. We specialize in buttercream and stick to that. I do use chocolate and other edible ingredients to create specific designs and features on the cake. Buttercream gives the same beautiful, polished look—smooth finishes, sharp edges, and delicate piping—without sacrificing texture or flavor. It stays soft and creamy, melts in your mouth, and enhances each bite rather than masking it.

    Why buttercream:

    • Real, flavorful ingredients—no waxy texture or overly sweet aftertaste.

    • Better texture for eating: light, creamy, and satisfying.

    • Versatile finishes: smooth buttercream, ruffles, rosettes, ombré, and crisp edges are all possible.

    • Easier ability to customize flavors.

    • Holds up well for cutting and serving while staying enjoyable to eat.

    If you want a cake that looks stunning and tastes exceptional, buttercream delivers both.

  • Yes! We offer a small selection of cookies, brownies, and other baked goods in addition to cake. These items are ordered in 3-dozen quantities and can be found on our Treats & Party Bites Menu.

  • I can absolutely use an inspiration photo to create something with a similar feel, but I do not copy another artist’s cake exactly. I love adding my own style and artistry to each design so your cake feels custom to you.

    Because I’m not the original baker, exact colors, piping tips, textures, and details may vary, but I’ll do my best to capture the overall look and feel you love.

Pricing | payments | Policies

  • There’s a lot that goes into pricing a custom cake. Because every cake is fully customizable—to size, flavor, fillings, design, dietary needs, and delivery/setup—you won’t find an “add to cart” button. You’re not just a customer; you are a big part of the creation.

    You cak find our cake price guide at the bottom of the Cake Menu page. Fill out our Contact Form to submit an inquiry, and we’ll get back to you with a personalized quote and next steps.

  • Yes. For most orders, a 50% deposit is required at the time of booking to reserve your date.

    For weddings and larger events, a 25% deposit is required at booking. If your event is less than 30 days away, payment is due in full at the time of booking.

  • Final payment is generally due 30 days before your event date.

  • We do not offer refunds, but we understand that plans can change. If you need to cancel or reschedule, please let us know at least one week in advance. With one week’s notice, your payment can be used as a credit toward a future order or event date without penalty.

Pickup | delivery | cake care

  • Yes! Pickup is available from my home in King George, and delivery and setup are available for events both big and small.

    For weddings and larger dessert setups, all tables must be in their final location with linens already placed before I arrive. Any display pieces for baked goods should be unwrapped, assembled, and ready to use. If you have florals, decor, signage, or other items you’d like included in the tablescape, please have them on the table as well.

    I’m happy to style the dessert table using the items provided. Delivery, travel, and setup fees depend on mileage and the size of the setup.

  • Please carry your cake with one hand underneath the box and one hand on the top or side to keep it steady. When transporting, place the cake on a flat surface in your car, such as the footwell, not on a seat or someone’s lap.

    Keep your car cool, drive carefully, take turns slowly, and avoid sudden stops as much as possible. Please do not leave your cake in the car for any length of time, especially in warm weather, as buttercream can melt.

    Once you get home, keep your cake refrigerated until about 2–3 hours before your event so it has time to come to room temperature before serving.

  • Cakes are generally best enjoyed within 2 days of being cut, but freshness can vary depending on how they are stored.

    Once your cake has been cut, place any leftovers in an airtight container or wrap individual slices in plastic wrap. You can also place wrapped slices in a freezer bag and freeze them for a sweet treat later!